Privacy and Cookies

This policy sets out how the Bupa UK Foundation uses and protects any information that you provide when you use www.bupaukfoundation.org or the mobile website and explains how and why we use cookies to enhance your browsing experience.

By using the site www.bupaukfoundation.org or the mobile website, you are agreeing to the terms set out and consenting to the use of data described in this policy.

Bupa UK Foundation privacy policy

Information about Bupa UK Foundation

In this privacy notice, ‘we’, 'us’ and ‘our’ mean Bupa UK Foundation. For our contact details, click here.

If you apply for funding or register for updates the Bupa UK Foundation will process your information.


Scope of our privacy notice

This privacy notice applies to anyone who interacts with us about our funding programmes    (‘you’, ‘your’).

This privacy notice applies to you if you ask us about, or participate in our funding programmes. It describes how we handle your information, regardless of the way you contact us (for example, by email, through our website, by phone and so on). We will provide you with further information or notices if necessary, depending on the way we interact with each other in the future.

If you have any questions about this, please contact us at dataprotection@bupa.com.


How we collect personal information

We collect personal information from you and from third parties. Please see below for more information:

We collect personal information from you through your contact with us, including by phone (we may record or monitor phone calls to make sure we are keeping to legal rules, codes of practice and internal policies, and for quality assurance purposes), by email, through our websites, by correspondence you send us in the post, by your filling in application or other forms, through social media or face-to-face.

We also collect information relating to individuals and organisations who have made grant funding applications from other sources as part of our due diligence process. This includes publically available information from:

  • Companies House
  • the Charity Commission
  • applicant websites,
  • news articles or press coverage, and
  • social media accounts.


Categories of personal information

We process one category of personal information about you:

  • standard personal information (for example, information we use to contact you, identify you or manage our relationship with you)

For more information, see below.

Standard personal information includes:

  • contact information, such as your name, address, email address and phone numbers;
  • details of any contact we have had with you, such as correspondence, emails and call notes;
  • financial details, such as bank details for grant payments,
  • information about how you use our website, including IP addresses or other device information (please see our Cookies Policy for more details).


What we use your personal information for

We process your personal information for the purposes set out in this privacy notice. We have also set out some legal reasons why we may process your personal information (these depend on what category of personal information we are processing). We normally process standard personal information if this is necessary to provide the services set out in a contract, it is in our or a third party’s legitimate interests or it is required or allowed by any law that applies. Please see below for more information about this and the reasons why we may need to process special category information.

By law, we must have a lawful reason for processing your personal information. We process standard personal information about you if this is:

  • necessary to provide the terms and conditions  set out in our grant agreement  − if we have an agreement  with you, we will process your personal information in order to fulfil that contract (that is, to provide you and your dependants with our funding);
  • in our or a third party’s legitimate interests − details of those legitimate interests are set out in more detail below;
  • required or allowed by law.


Legitimate Interest

We process your personal information for a number of legitimate interests, including managing all aspects of our relationship with you, to enable us to provide funding programme updates and notices, to help us improve our approach and funding programmes.  More detailed information about our legitimate interests is set out below.

Legitimate interest is one of the legal reasons why we may process your personal information. Taking into account your interests, rights and freedoms, legitimate interests which allow us to process your personal information include:

  • to manage our relationship with you, our business and third parties who provide services for us ;
  • to review and process funding applications
  • to keep our records up to date and to provide you with  updates
  • to contact you about new upcoming funding programmes   ;
  • to enforce or apply our website terms of use, our policy terms and conditions or other contracts, or to protect our (or our grant recipients  or other people’s) rights, property or safety; and
  • to exercise our rights, to defend ourselves from claims and to keep to laws and regulations that apply to us and the third parties we work with.


Grant funding newsletters and updates

  • We may use your personal information to send you grant funding newsletters and related information by post, by phone, through social media, by email and by text.
  • We can only use your personal information to send you grant funding updates and newsletters if we have your permission or a legitimate interest as described above.
  • If you don’t want to receive emails from us, you can click on the ‘unsubscribe’ link that appears in all emails we send. Otherwise, you can always contact us here to update your contact preferences.
  • You have the right to object to receiving grant funding updates from us. Please see the section about your rights for more details.


Sharing your information

We sometimes need to share your information with other people or organisations for the purposes set out in this privacy notice.

For all our contacts, we share your information with:

  • people or organisations we have to, or are allowed to, share your personal information with by law (for example, for fraud prevention or safeguarding purposes including with the Charity Commission or auditors);
  • the police and other law enforcement agencies to help them perform their duties, or with others if we have to do this by law or under a court order;


How long we keep your personal information

We keep your personal information in line with set periods calculated using the following criteria.

  • How long you have been a grant applicant or recipient with us
  • How long it is reasonable to keep records to show we have met the obligations we have to you and by law.
  • Any periods for keeping information which are set by law or recommended by regulators, professional bodies or associations.
  • Any relevant proceedings that apply.

If you would like more information about how long we will keep your information for, please contact us at dataprotection@bupa.com.


Your rights

You have the right to access your information and to ask us to correct any mistakes and delete and restrict the use of your information. You also have the right to object to us using your information, to ask us to transfer your information you have provided and to withdraw permission you have given us to use your information. You have the following rights (certain exceptions apply).

  • Right of access: the right to make a written request for details of your personal information and a copy of that personal information
  • Right to rectification: the right to have inaccurate information about you corrected or removed
  • Right to erasure ('right to be forgotten'): the right to have certain personal information about you erased
  • Right to restriction of processing: the right to request that your personal information is only used for restricted purposes
  • Right to object: the right to object to processing of your personal information in cases where our processing is based on the performance of a task carried out in the public interest or we have let you know the processing is necessary for our or a third party’s legitimate interests.
  • Right to data portability: the right to ask for the personal information you have made available to us to be transferred to you or a third party in machine-readable formats
  • Right to withdraw consent: the right to withdraw any consent you have previously given us to handle your personal information.

If you make a request, we will ask you to confirm your identity if we need to, and to provide information that helps us to understand your request better. If we do not meet your request, we will explain why.

In order to exercise your rights please contact dataprotection@bupa.com.


Data protection contacts

If you have any questions, comments, complaints or suggestions in relation to this notice, or any other concerns about the way in which we process information about you, please contact our Data Protection Officer and Privacy Team at dataprotection@bupa.com.

You also have a right to make a complaint to your local privacy supervisory authority. Bupa’s main establishment is in the UK, where the local supervisory authority is the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, United Kingdom
SK9 5AF
Phone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

Bupa UK Foundation cookie policy

1. How to control and delete cookies

www.bupaukfoundation.org does not use cookies to store personally identifiable information about you. However if you are wanting to block the cookies that www.bupaukfoundation.org has set this can be done through your browser settings. You may consult the help feature of your web browser to do this.

You can also visit www.aboutcookies.org which has a how to control cookies section. This details how to control and delete cookies in all mainstream web browsers. Along with details on cookie law and other useful information.

Please note that disabling cookies will affect the usability of this website as cookies are required for a number of features to work.

www.bupaukfoundation.org also uses a number of third party plugins which set cookies on this website to deliver features like web traffic reporting and social media services. To find out more information about the cookies used by these plugins and details on how to disable each one specifically please see section 4 below.

2. How do I turn cookies off?

Modern web browsers allow you to change your cookie settings and specify which cookies or sites to block and the ability to clear existing cookies. A good place to start is in your web browser's help section this is often found under the Help menu. For more information please use the below links.
Please note it's not recommended to disable cookies as this will affect the usability of this website.

3. List of cookies

Cookie NamePurpose
PHPSESSIDPHP session tracking cookie, used to know a user repeatedly visits the account area of our website.

mobileRedirectDisabledA cookie used to help detect if the website is visited by a mobile device and should redirect to a mobile specific website.

ie6_continueA cookie used to remember if the visitor is using IE6 web browser so to provide specific functionality compatible with this browser.

4. Third Party Cookies set for users

This site also uses a number of third party plugins which set cookies on this website to deliver features like web traffic reporting and social media services. To find out more information about the cookies used by these plugins and details on how to disable each one specifically please review the information below.
Third Party

Description
TwitterTwitter provides functionality to spread our content via social media. Twitter uses this cookie to determine if a twitter user is available to share content or not.

Click here for information on how to reject or delete this cookie
Google AnalyticsThese cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

Click here for information on how to reject or delete this cookie
Share ThisShare This provides functionality to spread our websites content via social media or email. The cookies are required to operate this functionality.

Click here for information on how to reject or delete this cookie
FacebookFacebook provides functionality to spread our content via social media. Facebook uses this cookie to determine if a facebook user is available to share content or not.

Click here for information on how to reject or delete this cookie
LinkedInLinkedIn provides functionality to spread our content via social media. LinkedIn uses this cookie to determine if a LinkedIn user is available to share content or not.

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5. Cookies set by Third Party sites

To improve the user experience there may be embedded media content from websites like YouTube and Vimeo. These embeded widgets can use cookies as part of their standard functionality. www.bupafoundation.co.uk does not control the creation or removal of these cookies. More information about these cookies can be found on the relevant third party website.

6. Social Sharing Tools

www.bupaukfoundation.org also allows the ability to embbed social sharing tools. These tools allow users to easily share site content or links back to pages of interest over the popular social networks. These networks can set cookies when logged in to help streamline the sharing of this content. www.bupafoundation.co.uk does not control the creation or removal of these cookies. More information about these cookies can be found on the relevant third party website.
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